Client Contact Center Test (T3C) - Client ServiceDescription
This assessment is a simulation tool for entry level positions in call center environments in the field of client service. Three categories of competencies are evaluated: functional aspects (ex. client-oriented), personal aspects (ex. empathy) and results and performance aspects (self-confidence).
Completion time: 50 minutes
1 skills and aptitudes test
Self-interpretable report available instantly in English and French.