Client Contact Center Test (T3C) – Client Service & CollectionDescription

This assessment is a simulation tool for entry level positions in call center environments in the fields of customer service and collection. Four categories of competencies are evaluated: functional aspects (ex. client-oriented), personal aspects (ex. empathy), sales aspects (ex. negotiating skills), results and performance aspects (ex. self-confidence).

Completion time: 60 minutes

Client Contact Center Test (T3C) – Client Service & CollectionIncludes

1 skills and aptitudes test

Self-interpretable report available instantly in English and French.

$40 $


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