Client Contact Center Test (T3C) - Sales

Client Contact Center Test (T3C) - SalesDescription

This assessment is a simulation tool for entry level positions in call center environments in the field of sales. Four categories of competencies are evaluated: functional aspects (ex. ability to transmit information), personal aspects (ex. ability to listen), sales aspects (ex. negotiating skills) and results and performance aspects (ex. stress resistance).

Completion time: 55 minutes