CUSTOMER SERVICE TESTDescription
The Customer Service Test is used to evaluate an individual’s capacity to respond to customers. Usually this test is used during the selection process for roles that require technical and professional aptitudes and in which customer service is an integral part of the position. Each question is comprised of fictitious scenarios which could occur between a customer and staff.
Completion time: 90 minutes
1 skills and aptitudes test
Self-interpretable report available instantly in English and French.
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